The terms herein in collective shall be referred to as ‘Privacy Policy’. This Privacy Policy was amended and updated on 25 th Nov 2018. This Policy will guide and govern us in the provisions of services and our website to you and you in your use of our services and the Website. The goal of this Policy is to assist us to effectively protect your rights to privacy and comply with any applicable laws. We will issue our rules, guidelines, terms and crucially, the basis and reason for our collection, tracking, storage and processing of your personal data and information and any related content.
At all material times, this Policy shall be applicable to your use of our services and website as set out in our Terms and Conditions. Specifically, the Policy will govern:
Take notice that you should make yourself familiar with this Policy and provisions herein in order to understand what is expected of you and us.
We shall collect and store information and data which you provide during and after registration of your account with our website and services. This information and data shall include personal identification information.
We may also collect data and information about your activities while you transact, log in our website and of your activities when using our services. These data include service-related, diagnostics data, performance related, frequency, interactions, duration, login and logout, crash reports, performance logs, and any other data to the extent permitted by applicable law.
We may also collect data on your transactions, your preferences and purchases, photos and phone number, the devices used, IP address, hardware model, operating system, networking properties, ISPs, and related data.
We may also collect data through the use of online surveys, cookies, or when you send us any data through the use of email, messages, SMS, or telephone.
We may, in addition, obtain and retrieve secondary data from your data, content and/or information which is shared by third parties such as payment gateways and social media.
Your personal data and/or information shall not be transmitted, processed, and/or shared except as permitted by the applicable law, this Policy and the Terms and Conditions.
We have the permission to share, process and/or transmit your personal data and/or information as far as practicable as per your instructions and as far as possible as your instruction complies with the applicable law, our policy and our Terms and Conditions.
We have permission to share, transmit and disclose your personal data and/or information in case of legal proceedings or investigations.
We reserve total rights for storage and/or processing your data in any region, locality, nation and/or jurisdiction. We also reserve the right to store and/or process your personal data through third parties located within and outside your region, nation, locality and/or jurisdiction.
If you are a resident of the European Economic Area (EEA) take notice that your personal data may be stored and processed outside the EEA, may be processed by third parties within or outside the EEA, and the third parties outside the EEA may not meet the minimum set standards which are provided by the GDPR.
On our part, we will take reasonable measures and diligence to ensure that third parties meet the highest possible standards in data protection (should we elect to use third parties). We shall also require that third parties put in place appropriate industry standards of protection to data and information.
We shall implement relevant structures such as protocols, hardware, software and other security measures to secure your personal data. However, we notify you that data storage and processing is not absolutely secure.
The hereunder provisions may not apply to you if you live in jurisdictions where there is no requirement for provision of a legal basis for data collection and processing. If you reside in the EEA the GDPR contains a number of rights and requires justification for data processing.
Users from the EEA have the right to call for erasure, access, and rectification of personal data. These rights are subject to our Policy and Terms and Conditions. Thus, you are at liberty to close your account and delete your data subject to our Policy and Terms and Conditions.
We will process your data for the following grounds:
The use of computers, algorithms, bots, and machine mode decisions is referredto as automated decision making. We have the right to use automated decision making in storage, processing, and transmitting your data. In addition, we are permitted to make use of this technique to have queries, requests, prompts, and any other functionality which can be done through the use of automated decision making.
You are hereby notified that automated decision making is not aided by human review, input or intervention. We will not automate actions such as complaints, customer support, or disputes between our users.
General decision making which does not require human intervention and input such as payment processing may be automated.
If you reside in the EEA you may request and/or object for us not to use automated decision making. This request had to be substantive. We will not offer any user preferential treatment or personal based services which other users are not entitled to.
Kindly take notice that our website may contain links to third party websites. You are put to notice and/or advised that any use of the website associated with this links or data which is provided by the links is not subject to our control and hence not bound by this Policy.
You are advised to read and familiarize yourself with the Privacy Policy or relevant documents of each of these third party website and links. Further, any other website or service which shall be linked to our service such as social media network shall be governed by their respective Privacy Policy.
You may have various data protection rights emanating from and to the extent permitted by applicable law. The right to update, correct, delete, and the right to access are examples of rights accorded by applicable law. However, if the applicable law does not provide for one of the aforementioned right(s) or any other right, those (that) right shall not be applicable to you.
You may also have the right to revoke your consent to our storage and processing of your data once you close your account with us. We may, however, store your information such as financial transactions for a reasonable period for security purposes and for auditing purposes. If you wish to enforce any rights under applicable law, you may contact us through contactus@pinevaly.com. Consult your applicable laws such as the GDPR for an exhaustive list of your rights.
We are permitted to make variation and changes to this Policy without consulting you. Should we make such changes, we will notify you immediately through email. You are advised to constantly check your email and this page for any changes made to this Policy.
Variations will take effect after one month of publishing for existing users and the same will enter into force immediately for new users.
Feel free to contact us using our email contactus@pinevaly.com for any queries, concerns, objections, and questions.
